khela88 Terms and Conditions

The following terms are used with specific meanings throughout these terms and conditions. Understanding these definitions is important for correct interpretation.

• "Platform" refers to the khela88 website, mobile application and all related services.
• "User" or "Member" refers to any person registered on the platform.
• "Account" refers to a member's personal registered profile through which services are accessed.
• "Bonus" refers to any incentive or reward announced by khela88.
• "Wager" or "Bet" refers to a stake placed on an outcome in exchange for money.
• "Wagering" or "Wagering Requirement" refers to the number of times bonus funds must be bet before they can be withdrawn.
• "We" or "Company" refers to the operating authority of the khela88 platform.

khela88 services are available only to persons aged 21 or above. We may request a valid identity document to verify age at the time of registration or at any later stage.

In addition, the following persons are not permitted to use khela88 services:

• Residents of regions where online gaming is prohibited by law.
• Any employee of the company or their close relatives.
• Anyone who has previously been permanently banned for a policy violation.

3.1 Registration Requirements

To create an account on khela88, accurate and complete information must be provided. Each person may open only one account. If multiple accounts belonging to the same person are identified, all of them will be closed and any deposited funds and bonuses may be forfeited.

3.2 Identity Verification (KYC)

To verify the identity of members, we may request a copy of a national identity card, passport or driving licence when necessary. This verification process may be mandatory before withdrawal or after a certain volume of transactions. Withdrawal requests may be placed on hold until verification is completed.

3.3 Account Security

It is your responsibility to keep your account login details confidential. Your password should not be shared with anyone. If you suspect unauthorised access to your account, contact our customer support immediately. Use of another person's account or transfer of an account to another person is strictly prohibited.

4.1 Deposits

The minimum deposit amount on khela88 is ৳200. We currently accept deposits via bKash, Nagad, Rocket and bank transfer. Bank transfers can be made through major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank or Islami Bank.

4.2 Withdrawals

The minimum withdrawal amount is ৳500. Withdrawals can be made via bKash, Nagad, Rocket and bank transfer. Withdrawal processing typically takes 10 to 45 minutes. Withdrawals can only be made through the same method used for the deposit, unless specifically approved otherwise.

4.3 Transaction Integrity

Members must use a payment method registered in their own name. Deposits or withdrawals from third-party accounts are not permitted. If a suspicious transaction is identified, we will not process the funds without verification and may temporarily suspend the account if necessary.

5.1 Welcome Bonus

New members on khela88 receive a 200% bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement for this bonus is 15 times the bonus amount. For example: a deposit of ৳1,000 earns a bonus of ৳2,000, giving a total balance of ৳3,000 — and bets totalling ৳2,000 × 15 = ৳30,000 must be placed before withdrawal.

5.2 Other Promotions

Several regular promotions are available, including a weekly reload festival, a cricket celebration bonus and a Friday special offer. Each promotion has its own wagering requirements and validity period, with full details available on the bonuses page.

5.3 General Bonus Rules

• Read the relevant terms carefully before claiming a bonus.
• Winnings from a bonus will not be merged with real money until wagering is completed.
• Multiple bonuses may not apply at the same time — each promotion has separate terms.
• If misuse or manipulation of bonus funds is proven, the bonus will be cancelled.
• Bonus balance cannot be withdrawn directly; it becomes withdrawable only after wagering requirements are met.

6.1 Bet Acceptance and Cancellation

Once a bet is confirmed it cannot be withdrawn, unless a technical error or the illegitimacy of an event is proven. Bets are settled after the result is confirmed. If an event is cancelled mid-way or delayed, bets will be settled or refunded in accordance with khela88 policy.

6.2 Technical Errors

If a round remains incomplete due to a server outage, network issue or game software error, that round will be considered void and the bet amount will be refunded. In cases where an abnormal win occurs due to a technical error, no payment will be made to the player.

6.3 Maximum Win Limits

khela88 reserves the right to set maximum win amounts per single round or per day for specific games or betting markets. These limits may be adjusted when necessary and any changes will be published on the platform.

The following activities are strictly prohibited on the khela88 platform. If proven, the account will be permanently closed and funds will be forfeited:

• Opening an account using a false identity or false information.
• Bonus arbitrage — attempting to claim the same bonus repeatedly through different accounts.
• Participating in games through software bots, automation tools or artificial intelligence.
• Collusion or illegal coordination with other players to manipulate outcomes.
• Money laundering or conducting transactions using funds from illegal sources.
• Deliberately exploiting vulnerabilities in the platform's systems or software.
• Using abusive or threatening behaviour towards customer service representatives or other members.

8.1 Closure by Us

If a policy violation, fraud or illegal activity is proven, we may permanently close the account without prior notice. In such cases, any remaining bonus balance will be forfeited; however, whether any legitimate cash balance is returned will be decided after review.

8.2 Closure by the Member

You may request to close your account at any time. This request must be submitted through customer support. Any pending withdrawal requests will be processed before the account is closed.

8.3 Inactive Accounts

An account may be marked as inactive if there is no activity for an extended period. A maintenance fee may apply to inactive accounts, which will be disclosed when the account is reactivated.

Your personal information is of the utmost importance to us. We keep your data secure through SSL encryption and other modern security measures. Full details of how we collect, use and store information are available in our Privacy Policy, which covers our data-sharing policy with third parties and your right to have your data deleted.

By registering, you consent to our Privacy Policy. Your information will never be sold to third parties. However, data may be shared with authorities to meet legal obligations.

khela88 believes that gaming should be for entertainment, not as a solution to financial problems. We provide members with various tools to help manage their spending, such as setting deposit limits, taking a self-break and permanent self-exclusion.

If you or someone you know has concerning gaming habits, you will find detailed guidance and support resources on our Responsible Gaming page. It covers the signs of problem gambling, methods of self-assessment and how to get help.

• Do not allow minors to use your account.
• Do not place bets while under the influence of alcohol or while feeling mentally distressed.
• Do not keep increasing your bets in the hope of recovering lost money.
• If needed, contact our customer support to request self-exclusion.

khela88 will not accept liability for losses in the following circumstances:

• If a bet is lost due to an internet or network disconnection.
• If a loss occurs due to the member's own negligence or a leak of account credentials.
• If a delay occurs due to disruption of a third-party service (such as a payment gateway).
• If a service is temporarily unavailable due to an unexpected technical or server issue.
• If a service is disrupted due to a natural disaster or any other cause beyond our control.

khela88's total liability shall in no circumstances exceed the total amount deposited by the member during the relevant period.

khela88 reserves the right to change, add to or cancel these terms and conditions at any time. Members will be notified of significant changes by email or by a notice on the platform. Continued use of the platform after a change has been made will be considered as acceptance of the new terms.

Visit this page regularly to stay informed about the latest terms. If you have difficulty understanding any term, contact us via 24/7 live chat or email in Bengali or English. You can also check our FAQ section for detailed answers to many questions about our rules and services.